DOUBTS?

Find the answer to your question.

If the answer to your question is not available, do not worry! You can contact our customer service team in Kalstein through email sales@kalstein.eu and one of our agents will give you more information.

  • How to find a Kalstein product on the website?
  • What are the delivery times?
  • What is the cost of maritime shipping?
  • How does the guarantee work?
  • How to make a purchase?
  • Is there a minimum order amount?
  • How and when to pay my order?
  • How I can keep track of my order?
  • Can I request an online quote?
  • Can I be a distributor of the Kalstein brand?
How to find a Kalstein product on the website?

– Search for a product by keywords or product reference (search magnifying glass)

Click on the small magnifying glass that is right on the top menu. Then in the search bar, enter your keywords or product references. Click OK and the results list will be displayed.

– Look for a product by the “Products” tab

Click on the “Products” tab on the top menu of the page. Then, choose a tab in the product menu that appears on the right according to the category you are looking for. You can select a subcategory option to reduce the results or you can also directly select the product of your choice according to the models that will be displayed.

What are the delivery times?

The delivery time of your KALSTEIN product will depend on the following:

  • If the team of interest is in stock or if on the contrary it should be manufactured.
  • The type of freight you have chosen, this may be; Aerial or maritime.

Equipment In Stock:

– Delivery time (AREE): 15-30 days.

– Delivery time (Maritime): 45-60 days.

Equipment that are not in stock:

– Delivery time (AREE): 30-60 days.

– Delivery time (Maritime): 60-90 days.

What is the cost of maritime shipping?

How does the guarantee work?

All Kalstein teams have a 1 year warranty against manufacturing defects. The guarantee does not cover the damage caused by poor installation or operation by the user, transport defects or uses different from those specified by the manufacturer. The guarantee excludes electrical or consumable parts. For more information visit our “Terms and Conditions” by clicking HERE.

In Kalstein we facilitate our customers inducements and technical support through new online methods. You can visit our Induction videos, technical assistance and guidance provided by a KALSTEIN team through our YouTube channel (Kalstein English).

How to make a purchase?

You can make your purchase through:

  1. By email: sales@kalstein.eu
  2. By telephone: +33 04 67 15 88 49
  3. ELECTRONIC TRADE: Through the official Kalstein website in your country.
Is there a minimum order amount?

There is not a minimum amount to place an order.

How and when to pay my order?

The payment method is pre-payment. You can make the payment of your order through:

  1. Bank transfer (our IBAN appears in all our business documents).
  2. Credit or debit card from the official Kalstein website.

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How I can keep track of my order?

-To track desu asked, you can:

1. Contact the Department of Commercial Administration of Kalstein France:

  • Email: sales@kalstein.eu.
  • Telephone: (+33) 04 67 15 88 49

2. If you make your order through the electronic commerce of the official Kalstein website, GetRackearsu order thanks to your NUMBERDEODESDE DHL website.

Can I request an online quote?

Of course, you can request a quote for a Kalstein equipment of your interest directly from our official website. Once you have identified the model of your preference, click HERE

Can I be a distributor of the Kalstein brand?

Undoubtedly! Send us the following form completed https://www.kalstein.pl/distributors/ plus the following information:

  1. Region
  2. Name of your company
  3. Why would you like to work on the Kalstein team?


News

Last articles

Stay informed with our latest current posts, news, recommendations and tips.
December 8, 2023Uncategorized

When it comes to acquiring laboratory equipment, the scenario can seem a bit daunting due to the multiplicity of options available. To assist in this process, we have chosen two popular chemistry analyzers on the market: the Kalstein YR05115 and the Mindray BA88A. In the following write-up, we will break down the technical specifications and features of each of these devices, in order to equip potential buyers with the necessary information to make the choice most suited to their needs.

December 8, 2023Uncategorized

In the scientific space, chemical analysis is considered an integral part. Chemical analyzers are indispensable tools in any laboratory that requires precision and convenience in the measurement and analysis of various samples. In this comparison, we will look at two manufacturing companies and their respective products: Kalstein and the YR05115, and Caretium with its NB-201.

December 8, 2023Uncategorized

Choosing a laboratory equipment like a chemical analyzer implies a significant commitment to precision, efficiency, and durability. In this context, the Kalstein brand stands out as an superior manufacturer, with its YR05115 model of Semi auto chemical analyzer. This equipment boasts a 7-inch color LCD screen with touchscreen for an easy user interface. It offers 10 incubators and three timers, which favor laboratory efficiency and performance.


PARIS – FRANCE

Company headquarters

2 rue Jean Lantier, 75001, Paris – France.
(+33) 1 78 95 87 89(+33) 7 60 83 92 83

sales.department@kalstein.eu

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